Candao privacy policy

Privacy Policy

This policy explains how Candao collects, uses, protects, and shares information when people use Candao, Candao Ghosts, marketplace offers, Discovery, Delivery, wallet-connected features, subscriptions, and related services.

Effective date: July 1, 2026 Applies to Candao web and mobile experiences

Short Version

Candao uses your information to run the marketplace, personalize your AI Ghost experience, help you discover opportunities, prepare communication, protect the platform, process payments or subscriptions, and support your account. WE NEVER SELL YOUR DATA. Data should be your OWN PROPERTY.

Information We Collect

Account details such as name, username, email address, profile photo, role, mood, location, preferences, and profile content you provide.
Marketplace content including projects, assets, events, personal offers, role offers, descriptions, images, pricing, activation status, and related metadata.
AI Ghost activity such as tasks, missions, prompts, clarifications, generated drafts, Discovery results, Delivery approvals, and user instructions.
Wallet and payment data such as connected wallet address, chain identifiers, token or subscription activity, transaction hashes, billing status, and payment-provider metadata.
Technical information such as device, browser, IP address, session logs, error logs, cookies, authentication tokens, and security signals.
Communications you send to Candao, support, other users, or through approved Delivery workflows.

How We Use Information

To provide accounts, sign-in, profiles, marketplace listings, subscriptions, credits, Discovery, Leads, Delivery, and AI Ghost workflows.
To personalize the product so Candao can use your profile, offers, projects, events, assets, preferences, and prior tasks when helping you.
To prepare, rank, score, and explain potential matches, leads, introductions, outreach, and opportunity routes.
To process payments, wallet actions, offer activations, subscription status, renewals, credits, and platform entitlements.
To keep the service secure, prevent abuse, debug errors, improve performance, and comply with applicable legal obligations.
To develop and improve Candao features, including AI quality, product analytics, user experience, reliability, and marketplace safety.

AI Ghosts, Discovery, and Delivery

Candao Ghosts may use your profile, listings, selected mission, instructions, and approved context to identify opportunities, draft messages, score matches, prepare summaries, and coordinate next actions. Delivery messages are sent only through the product controls and permissions available for the relevant workflow.

AI output can be imperfect. You should review important recommendations, outreach, deal terms, and sensitive decisions before relying on them.

Sharing and Disclosure

With other users when you publish marketplace content, communicate, approve outreach, join a task, or use social marketplace features.
With service providers that help with hosting, databases, analytics, email, payments, blockchain infrastructure, security, and customer support.
With payment processors, wallet providers, or blockchain networks when needed to complete wallet-connected or subscription actions.
When required by law, legal process, safety obligations, fraud prevention, or protection of Candao, users, or the public.
In connection with a business transfer, financing, merger, acquisition, restructuring, or similar transaction, subject to appropriate protections.

Cookies and Analytics

Candao may use cookies, local storage, session storage, and similar technologies for authentication, security, preferences, product analytics, performance, and feature operation. Browser settings may let you limit some technologies, but parts of the service may not work correctly without them.

Retention and Security

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, protect the platform, and maintain business records. Candao uses administrative, technical, and organizational safeguards, but no internet service can guarantee absolute security.

Your Choices

You can update many account, profile, listing, and marketplace details from within Candao.
You can choose what to publish, what to activate, what mission to run, and what Delivery communication to approve.
You may request account or privacy help by contacting Candao support.
Some wallet and blockchain records cannot be deleted by Candao because public blockchains are operated by decentralized networks.

Children

Candao is not intended for people under 18, and we do not knowingly allow children under 18 to create accounts or use Candao. If you believe a child has provided information to Candao, contact us so we can review it.

International Use

Candao may process information in countries other than where you live. By using Candao, you understand that information may be transferred, stored, and processed in locations with different data protection rules.

Changes and Contact

We may update this policy as Candao evolves. If changes are material, we may provide notice in the product or by other reasonable means. Privacy questions can be sent to support@candao.io.